Support/Contact Us

Please note, our office will be closed from 5pm Wednesday 23rd September 2026 and reopen on Tuesday 27th October. Please contact us after that date. Orders placed after 23rd September will be sent out after our office reopens. We apologise for any inconvenience.

We have top-quality information and solutions and can help you, wherever you are in Australia. 

Here's how we can help you.

• If you have a question, please check out our FAQs.

• If you did not find what you were looking for or need help reducing your/your family's exposure, you can talk to an experienced professional by booking a phone consultation.
  
  
• For product enquiries, please fill out the contact form below. Please note that, owing to the large number of enquiries we receive, we are unable to provide advice about rectifying individual problems by email, so please book a phone consultation for this.
  
  
• For product enquiries, you can ring us on 02 9576 1772 between 9am and 5pm, Monday to Friday.